Customer Care
Limited Warranty
Last updated: September 2026
Frame & mechanism
Frames, springs, and reclining or sleeper mechanisms are warranted against manufacturing defects for 5 years from the date of delivery.
Upholstery & cushions
Fabric, leather, stitching and cushion foam are warranted against manufacturing defects for 1 year from the date of delivery.
Exclusions
Normal wear, fading, pilling, misuse, commercial use, pet damage, and improper cleaning are not covered.
Claims
To file a claim, email photos and your order number to info@gosvennaspex.online.